Troubleshooting guide: Pages not showing new stories

Introduction

If your pages are not showing new stories, the issue is usually related to feed selection, publishing status, destination settings, category activity, or feed limits. Use this guide to check the most common causes and confirm that your page is configured to display the latest content correctly.

Issue description

New stories may not appear on a page when the selected feed does not match the article destination, the page or article changes were not saved or published, the relevant category is inactive in Craft, or the feed limit prevents newer stories from displaying.

Signs

  • The page shows older stories instead of the newest ones.

    Recently published articles do not appear on the page.

    The page content changes in the editor, but the live page does not update.

    Stories appear in one destination but not on the expected page.

Basic troubleshooting steps

Checklist:

  • Confirm the correct feed is selected in the page editor.

  • Verify the page was saved and published after any changes.

  • Check that the article was assigned to the correct destination in Article Customization or Publisher settings.

  • Ensure the relevant category is active in Craft.

  • Review the feed limit on the page to make sure it is not excluding the newest stories.

Advanced troubleshooting steps

Step 1: Verify the selected feed matches the article destination

Open the page editor and confirm the feed selected for the page matches the destination assigned to the article exactly. Even a small mismatch can prevent the story from appearing on the page.

Step 2: Confirm the page and article were saved and published

After making changes, make sure both the page and the article were fully saved and published. If either item is still in draft or the publish action did not complete, the newest stories may not appear.

Step 3: Check Article Customization or Publisher settings

Review the article destination in Article Customization or Publisher settings and confirm it is assigned to the correct page feed. If needed, update the destination and republish the article.

Step 4: Verify the category is active in Craft

Check that the category associated with the stories is active in Craft. If the category is inactive, the content may not be eligible to display on the page.

Step 5: Review the feed limit

Inspect the feed limit configured on the page. If the limit is too low, newer stories may be pushed out of view. Increase the limit if appropriate and republish the page.

Contact support

If the configuration is correct and the stories still do not appear, contact support with the page URL, the selected feed, the article destination, and any recent changes you made. Include confirmation that the page and article were saved and published.

Additional information

For best results, always verify that the selected feed matches the article destination exactly and that all changes have been fully published before testing again.

Conclusion

Most cases where pages do not show new stories can be resolved by checking the feed selection, publish status, destination settings, category activity, and feed limit. If the issue continues after these checks, further review of the page and article configuration is recommended.