This guide walks end users through the initial login process for Voltax, including enabling and completing two-factor authentication for secure access.
✅ Step 1: Navigate to the Voltax Login Page
- Open your browser and go to the official Voltax login URL (provided by your company or admin).
- You should see a branded login page prompting you to enter your credentials.
👤 Step 2: Enter Your Email and Password
- Input your Voltax login email address.
- Type in the password you have set up before.
- Click "Sign In" to proceed.
📲 Step 3: Begin Two-Factor Authentication Setup
- Upon first login, the system will prompt you to set up 2FA for added security. This page will only show up when the user needs to first enroll to 2FA
- Choose your preferred method:
- Authentication App (Strongly recommended)
-
SMS verification (try this only if you have issues with an Authentication app)
📸 Step 4a: Scan the QR Code (Authenticator App)
- Open your authentication app - We recommend using Google Authenticator for optimal results.
The app’s logo will look like this in the app store:
You can find it on the Play Store for Android or the App Store for iOS - Use the app to scan the QR code displayed on screen.
- Alternatively, by clicking Trouble Scanning? you can manually enter the setup key if scanning isn’t possible.
📸 Step 4b: SMS
- Click the SMS option.
- You will be redirected to a new login screen where you will need to select your country and plug in your phone number.
- Click Continue for the verification text to be sent
- A code will be sent to your mobile phone from the number listed in the screenshot below, with a one-time-code. For example:
- Plug in the one-time-code inside the Voltax login screen, then click Continue to successfully log in.
🟢 Step 6: Access Granted!
- Once 2FA is verified, you’ll be redirected to your Voltax dashboard.
- You are now securely logged in.
✅ Pro Tip: Next time you log in, you’ll be prompted for the current code from your Authenticator app after entering your password.
🔄 Troubleshooting Tips
- Code not working? Make sure the time on your phone is synced correctly.
- Lost your device? Contact your system administrator to reset your 2FA.
- SMS 2FA may have deliverability issues in some areas, please contact support if you are not receiving codes via SMS.
- Need help? Use the Voltax support link.
🚨 Security Reminder
To keep your account secure:
- Never share your 2FA code with anyone — not even coworkers or IT staff.
- Watch out for suspicious activity, such as unexpected login prompts or requests for your authentication code.
- If you receive a code but didn't initiate a login, contact your support team immediately — someone may be trying to access your account.